Opodo UK Reviews
Opodo UK Customer Reviews (5)
- Most recent
- Oldest
Opodo UK Customer’s Q&A
Opodo UK FAQs
Opodo.co.uk Return Policy?
Opodo.co.uk provides options to change or cancel bookings, and request refunds. This can be done through their Manage my Booking section. If a refund is requested, it is normally processed within a maximum of 10 working days from the cancellation date. However, they will not cover any amount of the booking for which the passengers can be refunded/compensated by a third party, including total and/or partial compensation resulting from any third party in case of a force majeure event. As for shipping, Opodo.co.uk is an online travel agency, so physical shipping does not apply. All bookings and confirmations are done electronically. Please note that all users are subject to their General Terms and Conditions when making a purchase or using the site. For further information, it is recommended to contact their dedicated customer service team.
About Opodo.co.uk Payment Method?
Opodo.co.uk allows customers to manage their payment information in their account settings at any time. When making a booking, customers provide their credit card or debit card details, authorising Opodo to use these details to make the booking on their behalf. Opodo may charge a service fee depending on the product booked, and customers are advised of any fee before confirming their booking. For free trial users of Opodo Prime, if a booking is made during the free trial period, the subscription fee will be charged when the free trial ends using the most recent payment method used on the site. Please note that this information is subject to change and it's always best to check the latest on the official website.
About Opodo.co.uk Prices and Cost?
Opodo.co.uk is a platform that allows users to compare prices and find the most competitive flight ticket prices available. It covers all travel needs from one-way tickets to round-trip flights. The platform also provides flight + hotel packages thanks to its vast network of airlines and travel providers. Users can find a diverse range of options tailored to match their budget and personal preferences. To find the best deals on flight fares, users can use the "Deal Checker Flights" feature, which compares prices from various airlines and travel providers. The platform also offers a "Travel Anywhere" feature that reveals the most budget-friendly destinations for the desired travel date. Users can also leverage the flight comparator to pinpoint the most economically viable days for their flight. Opodo Prime membership is available at a cost of £59.99 per year for UK customers, which grants access to exclusive discounts and perks, enhancing savings on bookings. There is also a Prime Plus membership available at £69.99 per year. Both memberships come with a 30-day free trial.
How can I contact Opodo.co.uk?
Opodo.co.uk offers several ways for customers to get in touch. For online support, customers can manage their booking, request a refund, check flight status and more in the Manage my Booking section on the Opodo website. There's also a Help Centre for general inquiries. If you prefer to use an app, the Opodo app provides real-time flight information, allows for flight modifications or cancellations, and more. For direct contact, Opodo's phone number is +44 800 368 3866 and their email address is bcn-customercare-supervisors@odigeo.com or contact@opodo.co.uk. Remember, customer service is a priority at Opodo, and they are more than happy to help with any questions or concerns.
How can I contact Opodo.co.uk customer service?
Opodo.co.uk offers several ways to get in touch with their customer service. Online support is available through the Opodo app and the Support area on their website. In the Support area, you can change or cancel your flight, check the status of a request, resend the confirmation email, request an invoice, pick your seats, and more. If you still need help, you can find the "Contact us" banner in the Support area.
For offline support, you can reach out to Opodo via telephone and email. The telephone number for Opodo is +44 800 368 3866 379 612. You can also send an email to bcn-customercare-supervisors@odigeo.com or contact@opodo.co.uk. Please note that response times may vary depending on the method of contact. It's always a good idea to check their official website for the most up-to-date contact information.